Oceanopedia Privacy Policy

Last updated: May 14, 2026

Oceanopedia is available on the App Store. This policy explains how we handle personal information when you use Oceanopedia, contact us for support, manage subscription-backed features, or visit the Oceanopedia website.

Information we collect

We may collect the information you choose to provide when you contact us for support, including your name, email address, messages, and any screenshots or attachments you send.

If you use Oceanopedia image-identification features, we may process the photos or related content you submit so the app can return identification results.

We may also receive limited technical information needed to operate the app and website, such as device details, diagnostic information, IP address, browser information, and standard analytics or server-log data.

Subscription purchases are handled by Apple. We may receive limited transaction or entitlement information needed to confirm access, but we do not receive your full payment-card details.

How we use information

We use information to provide identification results, verify subscription access, respond to support requests, operate and secure our app and website, investigate issues, and improve reliability and performance.

We may also use information to comply with legal obligations, enforce our terms, and protect our services, users, and rights.

Sharing

We may share information with service providers who help us host, support, secure, analyze, or power Oceanopedia, including infrastructure, analytics, or AI-processing providers where reasonably necessary to provide the service.

We may also disclose information if required by law, in connection with a business transfer, or when necessary to protect users, our services, or our legal rights.

We do not sell your personal information.

Data retention

We keep personal information only for as long as necessary to provide Oceanopedia, maintain subscription-backed access, respond to support requests, meet legal obligations, resolve disputes, and protect our services.

Your choices

You may choose not to submit images or support information, although some Oceanopedia features may not work without that information.

You may contact us to request access to, correction of, or deletion of personal information you have shared with us, subject to applicable law.

Contact

If you have any questions about this privacy policy or about Oceanopedia privacy practices, please email info@atoms.co.za.